The ideal candidate should be highly motivated to make a difference within this department with a proven track record in operations support, customer service and process maintenance and improvement. You may have experience from a different field; however, fitness industry experience is preferred and experience with a franchise organization or junior project management is a plus. Most importantly, the ideal candidate will display a proven ability to work under pressure with the ability to prioritize. To thrive in this role, you'll need to love variety, communicate well and work as a team towards reaching the brands overall vision and goals.

The Global Studio Operations Coordinator is primarily responsible for supporting with effective global implementations related to all new products, non-proprietary internal/network platforms, and programs. This is a multi-functional role, you will need to be innovative, collaborative, adaptable and be a positive team player uniting cross-functional effort for success.

ESSENTIAL JOB FUNCTIONS

Assist in continual process improvement for ongoing implementation success.
Support with creating and maintaining implementation documentation, guides and templates
Support the Sr. Manager and Specialist of Global Studio Operations on various projects and tasks
Assist in maintaining current release calendars to ensure minimal impact to studio-level operations and auditing and updating operations documents for content and formatting standardization
Respond to the operations department inbox, Service Desk tickets, and triaging responses to the appropriate contacts
Daily maintenance and upkeep on department Confluence page
Assist in continual improvement of operational 3rd party vendors & platforms through enhancements, integrations, and overall process improvement.
Operations presentation(s) support through creation and editing of content
Participate in standing vendor calls, collapse notes, and follow-up actions
Assist in reviewing communications to the network with the Director of Communications
Provide the Communication Director with weekly, relevant bulletin topics and details for Operations
Screen HQ department announcements, bulletin content and details to ensure they align with the timelines and implementation strategy
Assist in the review of all Orange University modules for a 360 in-studio role perspective learning
Monitor and maintain FranConnect Library documents, oversee Clean-up, Top Stories, Single Sign-on Links, webforms and more
Provide pre-event support for OTF Events

REQUIRED EDUCATION/EXPERIENCE

Minimum 2 years related experience in business operations support role
Associates degree in Business required, or equivalent work experience
Extreme proficiency in Microsoft Office programs: Word, Excel and PowerPoint, & Teams
Proficient in Confluence
Proficient in SharePoint
Franchise and/or fitness industry experience a plus
Excellent verbal and written communication skills
Ability to accomplish tasks with little supervision
Highly organized and able to multi-task under time constraints

POSITION TYPE

This is a full-time position.

WORK SCHEDULE

Orangetheory Fitness currently observes the following hybrid work model for employees at the Boca Raton, FL corporate office:

Remote optional: Mondays and Fridays
On-site days: Tuesdays, Wednesdays, and Thursdays

TRAVEL
This position does not require regular travel; however, if travel is necessary, it will be local and during business hours.

Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:

Free workouts at corporate studios
Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
Employer Paid Benefits: Long-Term Disability and Life Insurance
Paid Time Off
Holiday Pay
Parental Leave Pay
State-of-the-Art Wellness Center at Corporate Headquarters
401k Plan with Employer Contribution
Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules

Workout for Free

Fitness casual dress-code

Passionate, collaborative work environment