Network Engineer Boca Raton, FL, 33487, Boca Raton - Corporate HQ

Network Engineer

Full Time • Boca Raton, FL, 33487, Boca Raton - Corporate HQ
The primary job function of the Network Engineer is to the monitor and maintain the operational, performance and integrity of the company’s enterprise Infrastructure and 1500+ Franchisee locations. This would include HQ’s software/applications, hardware, and network efficiency in a 24x7 on premise data center and cloud environments, provide documentation for process changes and format updates, and minimize risk and exposure to system security and business interruption on HQ’s and Franchisee infrastructure.
 
The Network Engineer will play a vital role in supporting Continuous Process Improvement (CPI) from inception. As a member of the Network Operations Center team, you will collaborate closely with our IT Operations Center, Problem & Change Management process and assist in Continual Service Improvement (CSI) on the major incident and problem tickets for proper Root Cause Analysis (RCA), Post Implementation Reviews (PIR) and other Change Management and ITIL practices. You will serve as a liaison between technical and non-technical colleagues and facilitate communication and process improvement resolutions across multiple cross-functional areas, including Client Services and Application teams, Service Desk, Infrastructure, Network, Security, and Account Management to ensure our products and services can be delivered successfully to HQ and our Franchisees.
We are looking for someone that can bring their expertise, experience and perspective to the team to help us build solutions that empower holistic and tangible transformation at every level.
 
RESPONSIBILITIES
  • Oversee the day-to-day activity to progress our Continuous Process Improvement within the NOC and IT Operations Center; become a subject matter expert in Network and System Monitoring and recommend process improvements aligned with our Continual Service Improvement process
  • Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configurations for the core network and customers
  • Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion
  • Train and Mentor fellow Engineers
  • Build cooperative relationships between infrastructure, application, and security teams with a focus on optimizing performance and minimizing disruptions, including building relationships with all levels of technical skills and management levels
 QUALIFICATIONS
  • BS degree in Computer Science, Information Technology, or related field; or equivalent combination of education or work experience
  • 3-5 years of NOC, Network Operations, Network Engineering, Systems/Server Administration, or Cloud-based network management
  • Expertise in ITSM utilizing ITIL that support B2B and systems across multiple customers and locations
  • Experience working in global multi-site environments
  • Experience with packet capture tools, Firewall, and Router/Switch technologies (Meraki and Palo Alto)
  • Must have prior experience maintaining Azure; managing and maintaining windows environments
  • Network security fundamentals required
  • Familiar with DHCP/DNS
  • CCNA required; CCNP preferred
  • Network +, Cisco CCT, Palo Alto Certifications would be a plus
DESIRED SKILLS
  • In-Depth TCP/IP troubleshooting 
  • Python, PowerShell, or other useful automation scripting languages
  • Previous PagerDuty experience
  • Understanding of BGP routing
WORK SCHEDULE
Orangetheory Fitness currently observes the following hybrid work model for employees at the Boca Raton, FL corporate office:
  • Remote optional: Mondays and Fridays
  • On-site days: Tuesdays, Wednesdays, and Thursdays
Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:
  • Free workouts at corporate studios
  • Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
  • Employer Paid Benefits: Long-Term Disability and Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Parental Leave Pay
  • State-of-the-Art Wellness Center at Corporate Headquarters
  • 401k Plan with Employer Contribution
  • Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

 





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment