Reverse Logistics Specialist Boca Raton, FL, 33487, Boca Raton - Corporate HQ

Reverse Logistics Specialist

Full Time • Boca Raton, FL, 33487, Boca Raton - Corporate HQ
The Reverse Logistics Specialist will monitor and oversee Orangetheory's internal and  third party processes to ensure SLA’s are met and maintained in support of assigned logistics processing activities. You will also support the development of training materials and conduct training as needed ensure operational policies and guidelines are met. You will support the selection, implementation and maintenance of supply chain systems to include RMA, Inventory Management and any other supply chain systems or modules as directed. The Reverse Logistics Specialist will also support the development and communication of policy and process changes as needed.
The ideal candidate will have experience working in a manufacturing or distribution environment as well as experience and knowledge of product warranty, forward, and reverse logistics processes. The Reverse Logistics Specialist will frequently be involved in internal corporate, studio network and vendor relations communications. This position contributes to a work team environment and demonstrates excellent customer service skills. You must have advanced knowledge of Microsoft Excel and be capable of working with other Microsoft Office products to include Microsoft Power Point and/or Microsoft Access.
  • Work with supply chain leadership  to ensure RMA and warranty policies and processes are in place for all a range of fitness related products,  including new product launches
  • Develop training programs, training materials, and conduct training with assigned service providers and the studio network
  • Support the development of and monitor KPI’s of assigned Logistics, Inventory & Distribution activities
  • Develop and maintain documentation and standard operating procedures for Reverse Logistics processes to include returns processing, warranty recovery and future supply chain systems or processes as needed.
  • Oversee and support third party service provider(s) for assigned outsourced logistics activities
  • Oversee and maintain required data elements, address user issues and develop corrective action as needed for RMA system, Inventory Management system or any other designated Supply Chain Management system 
  • Evaluate and initiate restocking requirements to support RMA product replacement programs
  • Ensure a proper and accurate flow of RMA materials and or product between service providers, studios and the corporate office as required
  • Prepare periodical reports and analysis as required by management
  • Work with the franchise network, purchasing management and supply base to ensure maximum warranty recovery while ensuring expenses are controlled and managed for each product  
  • Bachelor’s Degree in Supply Chain Management, Logistics, or related field or 5+ years equivalent experience in a manufacturing / distribution / purchasing environment overseeing and supporting supply chain processes (preferably in reverse logistics roll) 
  • Experience using and managing RMA and Inventory Management Systems in a retail, distribution or manufacturing environment
  • Forward thinking, understands inventory control methodologies, logistics forward and reverse, RMA process and purchasing warranty recovery processes
  • Advanced computer skills including Microsoft Word, Excel & PowerPoint and other Microsoft Office Programs
  • APICS certification is a plus
  • Third party contract manufacturing experience is a plus
  • Understanding of SQL is a plus
  • Experience using analytics tools to pull data and compile reports
  • Strong numerical and analytical skill set
  • Steady attention to detail
  • Ability to work independently with changing priorities
  • Steady organization and problem-solving skills
  • Sound communications skills both written and verbal 
  • Good understanding of Lean Manufacturing, Six Sigma, Kaizen, returns and inventory management processes
  • Ability to think strategically with excellent quantitative skills
  • Proven record of results-based performance
  • Demonstrated positive work attitude and leadership skills
This is a full-time position.

Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:
Free workouts at corporate studios
  • Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
  • Employer Paid Benefits: Long-Term Disability and Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Parental Leave Pay
  • State-of-the-Art Wellness Center at Corporate Headquarters
  • 401k Plan with Employer Contribution
  • Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.


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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment